FAQs

/FAQs/

How do I book an appointment online?

By |2019-02-23T07:47:04+00:00February 23rd, 2019|

If you'd like to book an appointment, then click on one of the two buttons below.  This will guide you though our online booking process, where you can select the treatment, date, time and even the therapist.  No payment is required at the point of booking. Book Now - Central (Nuffield Gym) [...]

What is BABTAC?

By |2019-02-17T18:18:03+00:00February 17th, 2019|

BABTAC is the British Association of Beauty Therapy and Cosmetology. The British Association of Beauty Therapy & Cosmetology (BABTAC) is the UK's leading membership organisation and insurance provider for professionals working in the beauty, holistic and sports therapy industries. Four decades since it was established BABTAC’s objective to raise industry standards and ensure the ongoing wellbeing of the [...]

Do you offer gift vouchers?

By |2019-02-17T16:46:22+00:00February 17th, 2019|

Gift vouchers are non-refundable and are valid for 6 months from the purchase date. Gift vouchers are redeemable against the following: Retail Products Special Offers Gym members cannot use their 10% discount rate to purchase gift vouchers. Failing to show for an appointment will null and void the voucher, as will a late cancellation. Once purchased, [...]

I want to cancel my appointment, what can I do?

By |2019-02-17T16:57:12+00:00February 17th, 2019|

Treatments cancelled within 24 hours of the appointment time will incur a charge of 50% of the full treatment value. If you fail to show for the appointment, you will be charged the full treatment(s) cost.  However, for established customers we may choose waive the fee if it's your first time (at our discretion)!. If you [...]